People Skills: How To Assert Yourself, Listen To Others, And Resolve Conflicts

People Skills: How To Assert Yourself, Listen To Others, And Resolve Conflicts


Improve your personal and professional relationships instantly with this timeless guide to communication, listening skills, body language, and conflict resolution.

A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you....

People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these “roadblocks” damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations.

People Skills will show you:

-How to get your needs met using simple assertion techniques

-How body language often speaks louder than words

-How to use silence as a valuable communication tool

-How to de-escalate family disputes, lovers' quarrels, and other heated arguments

Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.

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  • People Skills 01 Open
    Duração: 30s
  • People Skills 02 Preface
    Duração: 07min
  • People Skills 03 Part1 Intro
    Duração: 46s
  • People Skills 04 Ch1
    Duração: 28min
  • People Skills 05 Ch2
    Duração: 33min
  • People Skills 06 Part2 Ch3
    Duração: 54min
  • People Skills 07 Ch4
    Duração: 34min
  • People Skills 08 Ch5
    Duração: 37min
  • People Skills 09 Ch6
    Duração: 32min
  • People Skills 10 Ch7
    Duração: 58min
  • People Skills 11 Part3 Ch8
    Duração: 01h01min
  • People Skills 12 Ch9
    Duração: 52min
  • People Skills 13 Ch10
    Duração: 49min
  • People Skills 14 Ch11
    Duração: 01h09min
  • People Skills 15 Part4 Ch12
    Duração: 31min
  • People Skills 16 Ch13
    Duração: 44min
  • People Skills 17 Ch14
    Duração: 01h10min
  • People Skills 18 Ch15
    Duração: 47min
  • People Skills 19 Afterword
    Duração: 11min
  • People Skills 20 Close
    Duração: 41s